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Boys in a refugee camp in Syria

We are here in Syria

As the conflict in Syria continues, many communities are suffering from the destruction and the lack of basic services like water, healthcare and livelihood opportunities. ZOA is here to alleviate suffering and work together with Syrian communities to recover and rebuild.

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A country in crisis 

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total population of Syria
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%
of Syria's population lives below the poverty line
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6.7 million people are internally displaced
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people in need of humanitarian and protection assistance

ZOA's work in syria

Relief and recovery - both desperately needed 

People in Syria are going through a crisis that has lasted for over a decade. In the last year, humanitarian needs have deepened to unprecedented levels. Syrians who have not fled their country, are often internally displaced to other communities that host them. Some have returned to their own community despite the lack of basic facilities or the chance to rebuild their lives. We try to stand beside them and offer the help they desperately need in a situation where nearly everything is broken.

ZOA currently works with crisis affected communities in Quneitra, Rural Damascus, Dara’a, Latakia, Aleppo and Al Hasakeh. Our activities are  targeted at internally displaced persons (IDPs), host communities and returnees. ZOA always seeks to reach the most vulnerable groups, which are often women, children, elderly, female headed households, persons with disabilities and IDPs. We focus on WASH (water, sanitation and hygiene), food security & livelihoods, shelter/NFI and education.

ZOA has been active in Syria since 2015. Before establishing an office in-country, ZOA worked through local partners to reach people in need. ZOA Syria was registered in Syria in 2019 with an office located in Damascus. Since then we have been reaching out to the most vulnerable people through direct implementation as well as working with international and local partners. ZOA gives priority to three specific themes i.e. conflict sensitivity, gender and protection.

The impact of our work in Syria

With a team of around 23 staff members and 25 volunteers, we serve over 75,000 people in need on a yearly basis. 

Syria Joint Response

ZOA is the lead agency of the Syria Joint Response, a multi-year consortium funded by the Dutch Ministry of Foreign Affairs with a budget of over 40 million Euro. The consortium of Dutch NGOs has served over 2 million vulnerable people since 2015. During 2019-2020 ZOA led the consortium in an innovating Cash Based Programming in Syria.

Shelter and Non-food items

In Quneitra and Aleppo, we provide life-saving and life sustaining shelter support. We ensure that homes meet minimum standards and provide a higher quality of living conditions and better protection for vulnerable families. Work includes rehabilitation, repair or upgrade of existing shelters. People with disabilities are also targeted with protection specific activities. In Daraá, ZOA provides vulnerable households with core relief items and essential Non-Food Items (NFIs). Our NFI activities also include winterization assistance.

Water, Sanitation and Hygiene

Interventions in Rural Damascus and Quneitra include provision of adequate water (quality and quantity) for drinking and hygiene purposes, distribution of hygiene kits and supporting solid waste management systems. ZOA reaches its WASH objectives both through community support, such as water well rehabilitation and sewage system rehabilitation, as through household support by connecting new water tanks to the main water system.

Food Security & Livelihoods

Our activities in Latakia and Rural Damascus are aimed at providing the means and opportunities for vulnerable individuals to earn a sustainable living and to receive a minimum income, mainly through the provision of agricultural tools, seeds and livestock.

Education

Together with our local partners, we rehabilitate schools and classrooms in Damascus and Aleppo. For students, their parents and their teachers, we provide material and mental support. We aim to increase participation and quality education in schools within stable communities.

Working together

Donors and partners 

We work with funding from the Dutch Ministry of Foreign Affairs, UN-OCHA through Syria Humanitarian Fund, BHA and ZOA Netherlands. We work with Syria Trust for Development, Oxfam, Dorcas, TDH Italy, Medair, SSSD, EPDC and GOPA-DERD.