Skip to main content

This is how we work

The ZOA Code of Conduct outlines the standard of behaviour ZOA seeks to promote within the organisation and in the interaction with its stakeholders.

Code Of Conduct

Our standards of behaviour

The Code of Conduct applies to all contracted staff, volunteers, consultants, and others acting on behalf of ZOA. As an organisation, we wish to hold ourselves accountable to our main stakeholders. Therefore, we make our Code of Conduct available to all the people we work with, ranging from institutional donors and partners to projects participants. ZOA expects the following conduct:

A women with her children in an African country

We treat everybody equally

In our behaviour and programmatic decisions, we will not discriminate based on race, gender, sexual orientation, disability, political convictions, religion or for any other reason.

We protect vulnerable groups

We will not engage in harassment, exploitation, intimidation, trafficking in person, or sexual abuse or threat of abuse. ZOA gives specific attention to preventing, opposing, and combatting any form of child abuse and sexual exploitation, abuse, and harassment.

We avoid conflicts of interest

We observe the highest standards of honesty and integrity and will not abuse their position for any financial or other personal gain. ZOA is committed to ensuring its organisation and staff is clear of all forms of fraud, bribery, corruption, and theft, whether committed directly or indirectly.

We use the internet wisely

We will not visit pornographic, racist, discriminating, abusive internet sites, of which content is against the law.

We will not work under the influence of alcohol and drugs

During working hours, we will not use, distribute, sell, be in possession of, or under the influence of alcohol or non-prescription drugs.

We adhere to our duty to report

We will report all breaches of the ZOA Code of Conduct immediately and with the utmost discretion.

Download ZOA's Code of Conduct