ZOA’s strategic plan ‘Every Life Matters’ shows the key priorities ZOA has chosen for the next few years. In this plan ZOA’s dual mandate of being a relief and recovery organisation is affirmed, but with greater emphasis given to the relief part of ZOA’s mandate. ZOA will continue to focus on working in fragile contexts, supporting some of the most vulnerable in the region. ZOA’s well proven hybrid model – having own operational capacity as well as working through (local) partners – will continue to be normal way of operating. But in line with the Grand Bargain agreement, ZOA will put greater emphasis on localisation.
Over the next few years, ZOA will particularly focus attention on the following themes. First, ZOA will place people at the centre, both in the service delivery and within the organisation. Lukkien: ‘’Every life matters means that we want to focus on the most vulnerable and aim to improve their self-reliance. It also means that we want to give them a voice and want to see them actively participate within our projects and programmes.’’
Priority will also be given to improving the quality of its programme implementation as ZOA reaches out to the most vulnerable. In this strategic period, ZOA will also prioritize and invest in its innovation capacity. And, lastly ZOA will focus on growing and better engaging its constituency with the plight of refugees, displaced people, and their host communities.
Click to read or scroll down to download the Strategic Plan.