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working with beneficiaries

Digitalizing cash: using the 121platform to distribute cash in Addis Ababa, Ethiopia

To test, improve and scale-up the use of the 121 platform and related products, ZOA conducted a cash
project in Addis Ababa, Ethiopia. In this case, a mobile service provider, HelloCash, was integrated with the 121 platform and used to digitalize the complete cash project cycle and transfer mobile money digitally. Download the case study to learn about our experiences.  

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121 platform: a simple, ready to use system

During the pilot, conditional cash grants were distributed to women who have returned from the Middle East in the recent past and who have already started a business. In the case study, you learn more about the benefits and challenges of working with this system. 

Overall, it was an inspiring experience to contribute to the development of 121 system and implement the product. ZOA worked on this pilot together with the Netherlands Red Cross, Dorcas, Cordaid, Help a Child, and Tearfund. The project was funded by the Dutch Ministry of Foreign Affairs through the Dutch Relief Alliance. The system helped ZOA staff to standardize and digitalize their cash activities while at the same time ensuring that targeted people remain central in the process through co-design activities. The simple, stage-by-stage lay-out of the 121 platform is a real strength of the system, making it easy to use for field staff. 

Download the case study