ZOA’s involvement begins with a visit by ZOA’s technical engineer, who performs a detailed damage assessment to determine the level of repair needed and to draft a detailed cost estimate. Based on this assessment, the family receives the funds needed to implement the repairs. having the opportunity to complete the repairs in a dignifying manner, choosing the materials and laborers most suitable for them.
While implementing the repairs, ZOA offers additional technical and protection support, available digitally over the phone and in person by visiting each family. Special attention is given to more vulnerable household members, such as people with a disability, elderly and single headed households. During the first period of the project, 709 families have already received such assistance from ZOA.
