Job location:               Juba, South Sudan

Starting date:               As soon as possible

Vacancy closing date: 15th April 2020

Duration position:       2 years

Workhours:                 Fulltime (40 hours)

We are here for our neighbours in need, who are suffering in this broken world.

We are here for people who have lost everything due to wars or natural disasters. Together, we can come to their aid in emergencies. After that, we are faithful and help them rebuild their lives – until they are ready to help themselves again.                        

The international work of ZOA is coordinated from the Netherlands. ZOA is active in multiple countries in Africa, Middle East Region and Asia. ZOA works approximately with 900 employees worldwide.                                        

ZOA is looking for a

Manager of Operations South Sudan

As the conflict in South Sudan enters its fifth year in 2018, the humanitarian crisis has continued to intensify and expand. The compounding effects of widespread violence and sustained economic decline have further diminished the capacity of people to face threats to their health, safety and livelihoods. For 2018 there are up to 7 million people in need of assistance. Despite several international initiatives to negotiate a peace agreement, the crisis in South Sudan continues to deepen.

The Manager of Operations (MoO) will be based in Juba.

Your challenge (purpose of the position)

This is an exciting opportunity to lead a team responsible for dynamic and efficient management and control of all supportive processes in a ZOA country. This includes Finances, IT and Logistics.

Your main tasks and responsibilities

The MoO contributes to the strategic enhancement of Financial, HR, Logistics and IT processes and management. The MoO has a key role in the country management team and is often asked to deputise for the Country Director position. The MoO has been assigned with responsibility and holds delegated authority for:


  • Contribute to the Country Annual Plan (CAP), with a specific task in preparing the corresponding annual budget and financial sections;
  • Developing monthly, quarterly and annual financial management information at country level;
  • Oversee the preparation of country annual accounts, in accordance with relevant legislation and regulations;
  • Monitor finance compliance with internal and external (donor and government) rules and regulations;
  • Prepare and process the allocation of indirect costs to project budgets;
  • Advise and support the Country Director and Programme Manager in the development of budgets of funding proposals;


  • Ensure Terms & Conditions of supplier contracts comply with local legal requirements and ZOA policies.
  • Implement IT policies and procedures in compliance with ZOA’s worldwide framework;
  • Implement logistical policies and procedures in compliance with ZOA’s worldwide framework;
  • Monitoring and evaluation of logistical policies and procedures.


  • Develop and maintain country specific policies and procedures in the fields of finance, HR management, security, logistics and procurement in compliance with ZOA global quality management framework;
  • Maintain Country administrative manual (finance, HR, procurement) and ensure compliance;
  • Monitoring of and support to programmes on processes and procedures related to finance, HR management, security, logistics and procurement.

The MoO supervises and periodically appraises the performance of staff reporting to the MoO.

Your profile


  • Being a Christian adhering to the Christian identity of ZOA;
  • The candidate is expected to fully support the vision and mission of ZOA.


  • Bachelor or Masters degree in financial management, auditing and/or HR;
  • Command of English is essential;
  • Experience in general management;
  • Preferably cross cultural experience in a humanitarian setting;
  • Preferable experience working with local partners.


  • Result-oriented approach, initiates but also makes sure that initiatives come to a satisfactory result;
  • Takes initiative to improve processes and procedures;
  • Knows how to prioritize;
  • Alerts the CD and Finance Director at ZOA Netherlands when financial problems, issues, risks arise including fraud;
  • Analytical;
  • Flexible conduct;
  • Customer-friendly attitude;
  • Accurancy;
  • Initiative;
  • Good communicator.

Special conditions

  • Duty station is Juba, South Sudan.
  • This is a non-family duty station with regular R&R.
  • Regular travel in the region is required.

We offer

ZOA offers you a challenging job, an inspiring and motivated team and good benefits and remuneration that suits the charities sector.

Do you need more information?

For more information about ZOA, please visit at our website

If you have questions about this vacancy, you can contact Mrs. Jacolien van den Steenhoven, HR Advisor, email

Interested and you want to apply?

ZOA operates with an equal opportunities policy and is committed to diversity in the workplace. Qualified women and men, people of all nationalities, and cultural backgrounds, and candidates with disabilities are welcome to apply.

If you are interested in this position, please apply directly through: CV’s of no more than 4 pages in length are appreciated.

Please provide at least 3 references related to your previous employment listed in the application. References of previous positions held should not be older than five years.

Only selected candidates will be contacted and invited to participate in the process of recruitment. A written test can be a part of the recruitment procedure. Documents that do not match the profile above will not be considered. Internal candidates will have priority, in case of similar results.


Apply now!