Facts and figures

ZOA at a glance (based on the annual report 2014)

  • 15 countries
  • 40 programme areas
  • 40,000 private donors, companies, Business Ambassadors, schools, churches in The Netherlands
  • Total income in 2014: € 36,0 million
  • 91,4% of the total expenditures is spent directly on ZOA objectives
  • More than 900 staff, most of them local employees
  • 17,000 volunteers in The Netherlands
  • Income of governments and other institutional donors: € 26.260,358.
  • Founded in 1973. More than 40 years of history and experience in helping vulnerable people.

In 2014, the total income of ZOA is excluding MFS-2 funds that are received on behalf of the partners in the Dutch Consortium for Rehabilitation (DCR).  

Income of € 8,073,743 of MFS-2 funds is received on behalf of the partners in the Dutch Consortium for Rehabilitation (DCR). ZOA is legally responsible for this programme as a whole and therefore reports the annual income 2014.

In order to respond to the needs of the beneficiairies in our programme areas, we aim to have at least also 25% income from our own fundraising and from third parties.



Income ZOA excl. MFS-2 partner income





ZOA's goals:

  • Sustainable access to basic services and resources
  • Good community governance
  • Peaceful and stable communities


ZOA's sectors:

  • Livelihoods and food security;
  • Water, sanitation and hygiene (WASH);
  • Basic education;
  • Peacebuilding
  • Shelter

Read more about our core sectors. 


ZOA's approach:

  • Long term commitment
  • Guiding principles: inclusion, ownership, participation, accountability & transparancy, sustainability, do no harm
  • Rural and urban areas
  • Local presence
  • Multiple partnership arrangements
  • Constituency involvement
  • Focus on outcome results


ZOA's implementation strategies:

  • Capacity development
  • Lobbying & advocacy
  • Service delivery
  • Analysis, research and innovation
  • Awareness raising
  • Dialogue and social integration
  • Partnerships and cross sector links


ZOA's strengths:

  • Hybrid decentralized organisational model
  • Dual mandate: relief and recovery
  • Highly committed and motivated staff
  • Professional set-up with solid and high quality operations and programmes
  • Own Audit & Evaluation department
  • Solid knowledge of the context and culture we work in
  • Long-lasting engagement with communities
  • Proven ability to develop capacities of a diverse range of actors
  • Strong connection with the Dutch constituency